Press Release! BW Residential Ltd Achieves Prestigious ARMA Accreditation
It's always a pleasure to announce good news about BW Residential Ltd and I'm, especially, delighted to share with a press release that we've just sent out.
South Coast Company Achieves Prestigious National Accreditation
South Coast based BW Residential Ltd, which manages blocks of flats on the South Coast and London has become one of a prestigious group of residential managing agents in England and Wales to achieve accreditation by the industry’s trade body – the Association of Residential Managing Agents (ARMA).
ARMA accreditation promotes the highest standards of customer service in residential leasehold management. To become ARMA accredited, members must adhere to a Consumer Charter and 180 Standards developed specifically for managing agents to promote honesty, fairness, openness and timeliness.
ARMA’s Chief Executive, Dr Nigel Glen, said:
“Choosing the right managing agent can be a bit of a minefield. The industry is not regulated so they don’t have to belong to a professional body or comply with specific standards. However, with ARMA membership leaseholders can be confident they are choosing a quality managing agent.”
“Anyone appointing an ARMA managing agent can have peace of mind that they conform to high standards, are bound by a consumer charter, are audited regularly and are independently regulated. Like all ARMA’s members, BW Residential Ltd has a clear commitment to providing the best service.”
Jamie Fisk, Director said:
“To achieve accreditation, we had to demonstrate that we comply with rigorous industry standards, so we are extremely proud to have met this high standard. It is good to have our professionalism and customer care officially recognised. We are committed to improving the high level of service that our leaseholders receive from us and helping them to understand what is, a very complicated leasehold sector. We look forward to working with ARMA to continue to raise industry standards.”
As I said, really good news.
Needless to say, we're immensely proud of everyone at Team BW and this award wouldn't have happened without each and every one of them playing their part. Well done everyone. Well done!
BW Residential Ltd
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