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Residential Block Management

On a regular basis we come in to contact with leaseholders who are frustrated with the service they are being provided with by their block management company. These usually include lack of communication, slow or no repairs taking place and leaseholders feeling that they do not get value for money.

How Can BW Residential Help You?

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    Effective and efficient communication between directors, leaseholders and tenants.

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    Providing a proactive response to repairs.

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    Listening to and understanding directors & leaseholders’ needs.

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    Working with directors and leaseholders.

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    Specialist service charge budget planning to ensure that a suitable service charge budget is set.

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    Collection of service charge monies in a timely manner, including issuing of service charge demands.

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    Credit control - payment plans to meet individual needs.

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    Ease of payment - card payments over the telephone, BACS, Standing Orders and Direct Debits.

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    Robust debt collection.

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    Prompt payments to contractors.

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    Administering Buildings Insurance and other suitable insurances such as Directors & Officers Insurance and Engineering Insurance whilst obtaining the best cover and premium.

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    Supervising and managing on site staff - including payroll and HR.

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    Detailed monthly site inspections by qualified Property Managers.

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    Supervising contractors for both minor and major repairs.

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    24/7 Emergency out of hours service.

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    Specialist financial reports to directors.

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    Maintaining designated client bank accounts, in line with legislation.

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    Providing long term maintenance plans for efficient management of the building.

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    Ensuring CDM Regulations are met when required.

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    Providing Company secretarial duties.

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    Ground rent collection.

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    Lease extensions.

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    Document archive facility.

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    Good Cash Flow Management.

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    Good Property Management means maximising your property's value.

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    IRPM trained and Qualified Property Managers.

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    40 Years experience.

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    Smaller Portfolio per Property Manager.

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    Health & Safety compliance.

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    Accountancy Services.

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    Vetted Contractors to ensure a first class service.

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    Sales pack for your Solicitors.

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    ICO registered.

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    Online Contract Signing is available.